Terms & Conditions

1. Coaching Purpose

You understand that the purpose of being coached is to assist you in goals related to your professional, academic and/or personal development. Coaching is not therapy and focuses on learning, skill development, planning and enhancement of personal growth. If for any reason we, as your coach, feel that other therapeutic professional services are required, or will serve you better, we will share that information with you.​

2. Coaching state of mind

You agree to keep an open mind, be willing to try new behaviours and experiment with new ideas. You give us permission to be honest, direct, supportive, and challenge you during our coaching.​

3. Coaching session, punctuality and rescheduling

Coaching session can be held face to face or online as agreed upon by us. You will be on time for your session to the best of your ability and will email us at least 24 hours in advance if you need to cancel and/or reschedule your appointment. You’ll be charged for that appointment if you miss a scheduled appointment without any notice and you must reschedule.​

4. Payment

You agree to make your payment on time as specified in the invoice and/or the coaching plan after the Initial Consultation and before the coaching session begins.

5. Confidentiality and Intellectual Property

You understand that this coaching relationship is bound by the principles of confidentiality set forth in the ICF Code of Ethics. Any materials provided during coaching sessions are for your personal use only and may not be redistributed without our written consent. We retain ownership of any intellectual property created by us.

6. Termination

Either you or us can terminate this relationship at any time by a seven days written notice or email.​

7. Client Listing

You give us permission to add your email to our newsletter for additional free resources and tools and to list you as a client, including the number of hours of coaching received (this will be used solely for the purpose of advancing our ICF coach credentialing).

8. Liability and Law

Neither you or us will be liable to each other for any loss of profit, revenue, opportunity or any indirect and consequential loss. Our maximum aggregate liability to you (whether for breach of contract, under indemnity, negligence or any other legal and equitable basis) is limited to the price payable by you under this agreement. This agreement is governed by the law of New South Wales (Australia).